Hotline & Services

 

We provide support services to our customers in respect of the application software. Our Technical Support team is dedicated to analyzing your requirements and proposing the best solution for your needs.

If you have a current Maintenance and Support Agreement, you can contact our Technical Support Engineers as follows:

AMERICA

  • USA
    Tel: +1 781 569 0646 ext. 203
    Fax: +1 781 569 6105
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ASIA

  • China
    Tel: +86 21 5240 0496
    Fax: +86 21 52400 456  
  • Japan
    Tel: +81 90 2349 7701
  • Malaysia
    Tel: +60 3 7957 5187
    Fax: +60 3 7958 8760    
  • Singapore
    Tel: + 65 6396 9186
    Fax: + 65 6296 0943

EUROPE

  • France
    Tel: +33 1 41 14 36 25
    Fax: +33 1 46 23 86 02
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  • Germany
    Tel: +49 871 976 936 0
    Fax: +49 871 976 936 29
  • Italy
    Tel: +39 02 92 67 248
    Fax: +39 02 92 165 771
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  • Switzerland
    Tel: +41 52 682 19 38
    Fax +41 52 682 19 58
  • United Kingdom
    Tel: +44 1 462 45 77 00
    Fax: +44 1 462 45 33 77    

The Technical Support area of this web site is available at following link exclusively to customers of PcVue Solutions Support. It will be possible to access up-to-date support tools, a request form, product alerts, product downloads and more. Technical support available from Monday to Friday, from 9:00-12:00 & 13:30-17:30.